Help

If you need assistance, call me at 360-213-6581.
For additional support, feel free to contact our customer support department.
Call Toll Free: 1-866-MY-HEROES (1-866-694-3763)
Open 9:00 a.m. to 5:00 p.m. Mountain Daylight Time

• Getting Started
  Instructions for getting started with Heritage Makers.
  Step-By-Step Printable Intructions (4MB)
  
  
• Online Classes
  Get access to online classes in your Heritage Studio account. Look for the online classes
  link in your Heritage Studio. Register for a live class, or access recorded classes at any time.
  
  
• Online Knowledgebase
  Try the Heritage Makers Knowledgebase if you need help. For technical troubleshoting, or step-by-step instructions. Easily search to find the answer you need!
  
  
• Frequently Asked Questions
  View our FAQ's to help you get started with your project.
  
  
• NEW!  Click here to view a 5 minute introduction to Heritage Makers Studio at your convenience.  Learn how to create a beautiful project in Heritage Studio!
  

• Guide to Storybooking
  Now that you know the basic mechanics of finishing a project, how do you write your story? We have a wonderful online Guide to Storybooking™ that can help you capture your memories in writing.
  

• Book Ideas
  Need help creating your book? Check our Book Ideas page for storybook guides, cue sheets, poetry, and more.
  
  
• Workshops
  Attend one of my workshops to get started with your storybooks. Check out my calendar to see when my next workshop is.
  
  
• Contact your consultant
  Call or email me anytime to get help.